Effective Date: August 7, 2026
5 J Excavating & Septics (“5 J Excavating & Septics,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we collect. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you:
- Visit 5jexcavatingandseptics.com
- Contact us regarding our septic or excavation services
- Request a quote or information about our services
- Communicate with us by telephone, email, or another method
- Inquire about septic system design, installation, repair, or replacement
- Inquire about excavation, site preparation, sewer line, land clearing, grading, or related services
- Otherwise interact with 5 J Excavating & Septics
By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
1. Personal Information We Collect
The information we collect depends on how you interact with 5 J Excavating & Septics.
Information You Provide Directly
We may collect information that you voluntarily provide, including:
- Name
- Email address
- Telephone number
- Property or project information
- Information about the service you are requesting
- Information about your septic, excavation, drainage, sewer, grading, or land-clearing needs
- Project descriptions and other details you provide
- Communications you send to us
- Information provided when requesting a quote
- Any other information you choose to provide
Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, tags, log files, analytics tools, and similar technologies. This information may include:
- Internet Protocol address
- Browser type
- Device type
- Operating system
- Approximate geographic location
- Referring website or source
- Pages viewed
- Links or buttons clicked
- Time and date of visits
- Time spent on pages
- Website navigation and interaction data
- Cookie identifiers
- Information about how you interact with our website
Information From Other Sources
We may receive information from third parties or other sources when you interact with 5 J Excavating & Septics, including service providers, website technologies, referral sources, business partners, or publicly available sources.
Information received from third parties is subject to the privacy practices of the party that originally collected it.
2. How We Use Personal Information
We may use personal information to:
- Respond to questions and inquiries
- Respond to quote requests
- Contact you about your project
- Understand the services you are interested in
- Prepare estimates and proposals
- Schedule consultations or project-related communications
- Provide septic system design and installation services
- Provide septic system repair or replacement services
- Provide excavation and site preparation services
- Provide sewer line installation or replacement services
- Provide land clearing and grading services
- Communicate with customers and prospective customers
- Provide customer service
- Improve our website and services
- Understand website traffic and visitor interactions
- Detect spam, fraud, misuse, security incidents, or unlawful activity
- Protect our legal rights and property
- Comply with applicable legal and regulatory obligations
- Complete a business transaction such as a sale, merger, reorganization, or transfer of assets
- Carry out another purpose disclosed when the information is collected
3. Cookies and Tracking Technologies
5 J Excavating & Septics and its service providers may use cookies, tags, scripts, local storage, and similar technologies.
These technologies may be used for the following purposes:
Essential Technologies
These technologies help the website function properly, maintain security, protect forms from spam, and provide requested website features.
Analytics Technologies
These technologies may help us understand how visitors find and use our website, which pages are viewed, and how the website performs.
Functional Technologies
These technologies may support website functionality and remember certain preferences.
You may be able to control cookies through your browser settings. Blocking certain technologies may affect website functionality.
Some third-party services may collect information directly from your browser or device according to their own privacy policies.
4. Analytics and Website Technologies
We may use website, analytics, tagging, or similar technologies to understand website activity, improve website performance, measure interactions, and improve our services.
These technologies may receive information such as:
- IP address
- Device and browser information
- Cookie identifiers
- Website activity
- Referring source
- Page views
- Website interaction information
Third-party technology and analytics providers may process information according to their own privacy policies.
5. How We Disclose Personal Information
We may disclose personal information to the following categories of recipients.
Service Providers
We may use service providers that assist with:
- Website hosting and maintenance
- Website security
- Form processing
- Email communications
- Telephone communications
- Analytics and reporting
- Spam prevention
- Technology services
- Professional services
These providers may access personal information only as reasonably necessary to perform services for us, subject to their agreements and applicable law.
Analytics and Technology Providers
We may disclose online identifiers, device information, website activity, and related information to companies that help us operate, maintain, measure, and improve our website.
Professional Advisers
We may disclose information to attorneys, accountants, insurers, consultants, and other professional advisers when reasonably necessary.
Legal and Safety Purposes
We may disclose personal information when we reasonably believe it is necessary to:
- Comply with a law, court order, subpoena, or legal process
- Respond to a government or regulatory request
- Protect the rights, property, security, or safety of 5 J Excavating & Septics, our customers, website users, or others
- Investigate fraud, abuse, security incidents, or unlawful conduct
- Enforce our agreements or policies
Business Transfers
Personal information may be disclosed or transferred as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.
With Your Direction or Consent
We may disclose information to another party when you request, direct, or authorize us to do so.
6. Communications
When you contact 5 J Excavating & Septics or submit a quote or service inquiry, we may use the information you provide to respond to your inquiry, discuss your project, provide an estimate, or communicate with you regarding requested services.
We may also send service-related communications when reasonably necessary to respond to your request or provide services.
7. Telephone and Email Communications
When you provide your telephone number or email address, 5 J Excavating & Septics may use it to respond to inquiries, discuss requested services, provide information about a project, provide a quote, or communicate regarding services.
We do not sell or rent telephone numbers or email addresses for unrelated third-party marketing purposes.
You may contact us if you no longer wish to receive non-essential communications from us. However, we may continue to communicate with you when reasonably necessary to respond to an inquiry, provide requested services, or comply with legal obligations.
8. Data Retention
We retain personal information for as long as reasonably necessary to:
- Respond to inquiries and quote requests
- Provide requested services
- Maintain customer and business records
- Complete projects
- Fulfill the purposes described in this Privacy Policy
- Comply with tax, accounting, contractual, and legal obligations
- Resolve disputes
- Prevent fraud and abuse
- Enforce our agreements
Retention periods may vary depending on the type of information, the nature of our relationship, legal requirements, and operational needs.
When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure.
You provide information electronically at your own risk. Please contact us promptly if you believe information you provided to 5 J Excavating & Septics has been compromised.
10. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have the right to:
- Confirm whether we process your personal information
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request a portable copy of certain information
- Opt out of certain targeted advertising or sharing activities where applicable
- Withdraw consent when processing is based on consent
- Appeal a decision concerning a privacy request
- Receive equal service without unlawful discrimination for exercising a privacy right
These rights are not absolute. Certain information may be exempt from a request, and we may retain information when required or permitted by law.
Submitting a Request
To submit a privacy request, contact 5 J Excavating & Septics using the contact information provided at the end of this Privacy Policy.
Please include enough information for us to understand and respond to your request. We may need to verify your identity before completing certain requests.
Where permitted by law, an authorized agent may submit a request for you. We may request proof of the agent’s authority and may contact you directly to verify the request.
Appeals
When applicable law provides an appeal right, you may appeal a denied privacy request by contacting 5 J Excavating & Septics and identifying the privacy request you wish to appeal.
Communication Choices
You may contact us to:
- Request changes to your communication preferences
- Ask questions about information we maintain about you
- Request applicable privacy rights
- Limit certain communications where permitted by law
11. Sensitive Personal Information
5 J Excavating & Septics does not intentionally request sensitive personal information through its public website unless it is reasonably necessary for a specific service or transaction.
Please do not submit Social Security numbers, financial-account passwords, medical information, biometric information, or other highly sensitive information through a general contact or quote form.
If sensitive information is required for a specific purpose, we will handle it in accordance with applicable law and the circumstances under which it was collected.
12. Children’s Privacy
Our website and services are intended for adults and businesses.
We do not knowingly collect personal information online from children under 13. If we learn that we collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
A parent or guardian who believes a child has provided personal information to us may contact us using the information below.
13. Third-Party Websites and Services
Our website may contain links to websites, applications, embedded content, or services operated by third parties.
5 J Excavating & Septics does not control and is not responsible for the privacy, security, content, or practices of those third parties.
We encourage you to review the privacy policies of third-party websites and services before providing information or using their services.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal obligations.
The updated policy will be posted on this page with a revised effective date.
Material changes may also be communicated through the website, email, or another appropriate method.
Your continued use of the website after an updated policy is posted signifies your acknowledgment of the revised policy.
15. Contact 5 J Excavating & Septics
Questions, concerns, and privacy requests may be submitted to:
5 J Excavating & Septics
3900 E County Road 840 N
Orleans, IN 47452
Email: info@5jexcavatingandseptics.com
Phone: (812) 278-1939
Website: 5jexcavatingandseptics.com